If for any reason you are disappointed with your purchase or it isn’t what you expected you can return or exchange it within 30 days. You must have an RMA Number before sending us your return, Please call us at 1-800-537-1339.
*All must be returned in their original unopened condition. Exeptions may be made for manufacturing defects or other uncontraolable situations.
Most, but not all complete orders leave our warehouse within 1-7 business days. Allow time from the day we ship for FedEx or the USPS to deliver it to you from Central NC. Please call for rush orders before 2:00 Eastern time. That means that some items, to some locations could take two weeks or more. Remember, we're a 50 year old family run business, so feel free to call us for a rush. We can get most of our items out the same day and use next day air and get it to you tomorrow, but you need to call before 2:00 Eastern time.
If you are placing an order for the holidays please consider before you place the order that all of our 20,000 products may not be able to get to you in time. Most orders leave our warehouse within 1-7 business days. Allow time from the day we ship for FedEx to deliver it. Please call for rush orders."